Job Title – Administrator
Location – Fakenham
Hours – Full Time, 40 hours per week
Salary – £24,000
ACES is a pioneering independent provider of NHS ophthalmic care in the community and one of the first centres nationally to take innovative fast track cataract surgery out of a hospital setting. Delivering the highest standard of clinical eye care with expert consultant ophthalmologists putting patient care at the heart of everything we do.
We’ve been providing NHS eye care in the East of England since 2007 and will be expanding this year across the UK. We provide a range of services including: cataract surgery, YAG laser treatment, glaucoma treatment, oculoplastics and general ophthalmology.
Key Responsibilities and Accountabilities:
Administration Duties:
- Undertake administrative duties as and when required ensuring a seamless process in delivering services to the patients.
- Communicating at all levels and adhering to existing processes to maintain the efficient running of the administrative office.
- Undertake all relevant clinical and non-clinical functions commensurate with the post.
Healthcare Assistant Duties:
Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake your role within the surgery team in ophthalmic theatres. You will also be responsible for the following:
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their Cataract procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant, taking notes for the surgeon; instilling eye drops.
- Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
Essential Skills:
- Previous experience within administration
- Previous experience within optical or healthcare
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
What’s in it for you?
- Competitive and industry leading salaries
- Career progression
- Defined and unparalleled career path and progression opportunities
- Modern working environment with superb technology support
Please apply now by uploading your CV.
This is a fantastic opportunity to join an organisation where you will have the opportunity to grow and develop within a professional working environment.
ACES is an equal opportunities employer.
